Customer Reviews

Based on 621 reviews
74%
(459)
22%
(135)
1%
(9)
1%
(8)
2%
(10)
Where to buy: Mammotion.com
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Weekly
Level of Expertise: Expert
Works well

I have more weeds than grass and this little guy gets the "lawn" cut while I sit inside.

Where to buy: Mammotion.com
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Daily
So far OK

This mower does save me time. My lawn looks great without me having to spend a lot of time mowing. I did not really expect much from a robot mower so I am pleasantly surprised.setting up the mowing zones did take a few hours and then over the coarse of the first few mowings a couple hours going out and re mapping some edges and no-go zones that were causing issues, but once the bugs are worked out it is fairly hands free with the occasional hiccup. The negatives for me are probably mostly my lack of teck smarts. First I have not been able to share its control with my wife's phone for when I am out of town they make it sound easy which it probably is for some one who builds robots but I have not been able to figure it out yet. When I call for help they are not capable of dumbing down there teck talk to my level the best they can do is the equivalent of "did you plug it in" The second issue I have is it's almost too precise it makes its turns in the same spot the same way every time so unless you go into the app and change it's path spacing of mowing angle it digs holes where it makes its turns. And my last issue is they programed into it to only be allowed to map the square footage for the sized mower you bought. If your lawn is slightly larger you just out if luck and going to have a piece of unmowed lawn. To me that just seems overboard on the sales side requiring you to pay almost twice an much for a mower to mow just a little bit more. All in all it does save me a lot of time if it actually lasts more than 3 years it will have been worth it to me.

Where to buy: Mammotion.com
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Weekly
Level of Expertise: Beginner
Luba 2

Great robot. App mildly not intuitive but doesn’t take long to learn either. Like the fpv function snd manual cut, almost like a game. Had Husqvarna before, would grt stuck on some bigger drops, this one so far so good. No getting stuck.

Where to buy: Mammotion.com
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Weekly
Level of Expertise: Intermediate
Amazing robo mower!

Love this mower! The time it has saved me mowing the lawn is invaluable. Not to mention no more maintenance on the lawn mowers engine. The app is also very easy to use. It allows you to easily change the cutting height, patterns in the grass and so much more! I highly recommend this mower!

Judge.me YouTube video placeholder
Where to buy: Amazon
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Weekly
Level of Expertise: Intermediate
Fantastic Automated Mower

After two summers with my Luba 2, I can confidently say it’s exceeded my expectations. It handles everything I need with ease, and the customer support has been phenomenal. They are always quick to respond and incredibly helpful. Best of all, it’s freed up a ton of my time, letting me focus on other things I enjoy. Truly a game-changer.

Where to buy: Amazon
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Weekly
Level of Expertise: Beginner
New owner of a law robot

I have had my new Luba 2 AWD H for about a month now. We have a complex multi-level yard with some steeper parts a bunch of no-go zones around tree wells. I have mapped everything and their is a learning curve as with everything tech oriented but the more we run it the robot seems to get better and I guess we do too with his settings. I definitely recommend customizing the angle of the zig zag to move perpendicular to the slope of the yard. When he cuts parallel he seems to slide downhill a bit. We are still playing with the best cutting height and frequency. We have had some issues with it pausing and not restarting and it isnt always clear what the issue is. May need to set the obstacle avoidance to standard instead of sensitive. That may be why he sometimes stops at the bottom of a ramp I built for it to move from one task area to the next.
Overall this is an impressive machine and I'm looking forward to having more time to make adjustments and tweek his settings.
Most importantly the customer service has been responsive to questions and I'm sure I will have more as I learn and figure this out!

Where to buy: Amazon
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Weekly
Level of Expertise: Beginner
Quick Setup!

I just bought this as my first robo lawn mower and it was a quick setup! There aren't paper instructions in the box, so be mindful of that - but great videos about how to set it up and the app guides you. It's a very sleek and easy to maneuver machine for a newbie like me!

Where to buy: Others
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Weekly
Level of Expertise: Beginner
Works better than expected

This little mower is one tough robot. I have a “hell hill” that is steep (35 to 40 degrees) and it is full of ruts. I have never mowed this hill because it is so steep, in fact I have slipped on the wet grass and rolled down it. (In the winter I slipped and slid down it a couple of times too LOL.) I had been looking at robot mowers for long while and after I sprayed grass/weed killer on one part of the hill which had 11/2’ weeds, that was a mistake it really looked bad so, I decided to buy the 800H.
The instructions are a bit vague, which caused a little learning curve. But with a few trials and errors I created my mowing areas and channels back to the charging station. The only real problem I had was at setup. The robot mower updated its firmware with no problems, BUT the RTK didn’t, which caused some problems with the navigation till suddenly my phone said that the RTK was updating, which solved all of the navigational problems. So, my advice to everyone, make sure both firmwares are updated before you try anything. Also, on hills do not let the robot set “optimal” cutting angle which is always lengthwise. Those front wheels slip when going sideways on a hill and the mower struggles to maintain a course. Change the “cutting angle” so the robot goes straight up and down the hill which works much better, believe me it can climb hills.
As for my opinion, if you are older (and/or) have bad knees, this Luba mini 800H is a game changer. Not only is it fun to operate but I have been amazed by how smart it is. I have seen it get seemly stuck and stop, then it figures its way out of the problem. Which is great because I can no longer walk down that “hell hill” safely, which is another thing, the instructions say, “stay close and walk behind it while mapping the area perimeter,” I sat at the top of the hell hill, and the robot was about 30 feet below… I never lost signal, and I completely out lined the “hell hill’s” area. And yes, if I had normal yard, I would still buy it because I hate mowing grass. My “hell hill” really looks great for the first time since I bought this property. LOL.
Note: I purchased my 800H through Home Depot because they gave me a 10% military discount

Where to buy: Mammotion.com
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Daily
Level of Expertise: Beginner
Mixed fun and frustration with first robot mower

Installation takes more effort than anticipated and still doesn’t have the positioning accuracy I would expect

Where to buy: Mammotion.com
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Weekly
Level of Expertise: Beginner
Great Mower

Love this mower, it has been great!

Where to buy: Mammotion.com
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Weekly
Level of Expertise: Beginner
New user - Happy so far!

I got my new Luba setup and mapped 6 areas on my somewhat complex lawn. My main reason for getting it was the steep slopes. I got the 5000H series and the total mapped area shows 0.6 acres on my Luba app (I had estimated a higher number). I'm happy so far and am continuing to learn. A few bullet points of random observations...good and "meh":
- the cut isn't as clean as I was hoping, especially for longer grass. I'm hoping this will improve as I mow more frequently and won't have to encounter taller grass
- the Luba will struggle a bit in lo0se soil on an incline. This is not unexpected.
- the app is way too optimistic on estimating the time required once you start a task. The Luba engineers should look at this and make reasonable adjustments.
- The app is fairly straightforward and intuitive to use. There's a couple of areas where it is slightly confusing. It also seems like I should be able to create an overall Task that is comprised of different individual Tasks.
- My RTK setup is on the corner eve of an outside pavilion. It is only about 10 ft (?) off the ground. However, so far, it seems to work well and the satellite counts are over 20.
- My recharge station is slightly under a pavilion and I "carved out" a little park area in a slatted wall. I also built a small awning for it.

I am still learning, but wanted to provide some initial feedback for others considering Luba. I read a bunch of reviews and watched Youtube videos before deciding to take the plunge. At this point, I think I will be happy I did.

Where to buy: Mammotion.com
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Weekly
Level of Expertise: Beginner
Great quality for the best value

Everything has been perfect to me so far. The only thing I dont like is you have to hand-carry the robot from your front yard to the backyard. The ads said the robot can reposition itself but the instructions said otherwise.

Where to buy: Amazon
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Weekly
Level of Expertise: Expert
When it works it is good. When it doesn't it is garbage like mine

First of all the area it can mow is a software limitation for no reason other then to sell more units. Getting parts for these is virtually impossible. I have had it mow my lawn less than 10 times and it just doesn't work now. No one to call don't know what to do. When I bought it 6 months ago it was a lot more money then now. Seems like this new technology will kill early adopters.

Where to buy: Mammotion.com
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Daily
Level of Expertise: Beginner
Ruts

I had a beautiful lawn, and now there are ruts and bare spots all around the edges of my front lawn. Returning is a hassle so I’ll be keeping him just for my back yard, where no one can see. Really sad about this expensive purchase that doesn’t do the job well.

Where to buy: Others
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Irregularly
Level of Expertise: Expert
too weak

too small, too weak, not durable.
this thing is plastic and cheap electronics. it is a toy
go to any lawn mower shop. it takes huge HP , heavy steel, and big rubber tires to mow grass which is very tough.
this thing can't last one season

I would buy it if it is real. reasonable price for a good robot mower....$8,000

J
MAMMOTION YUKA
Joe S.-.Y.1.
Where to buy: Amazon
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Weekly
Level of Expertise: Intermediate
Mows great, Navigation could use some work

I've had a robot vacuum for a while and knew some of the difficulties robots have with obstacles. If you have a pristine yard without many obstacles this works great. The cut is perfect and the mower has the power to go up and down hills easily.
If you have difficult obstacles you'll probably have to set up nogo zones and trim. I have some boat trailers on the back lawn and if the map doesn't exclude them the mower always gets stuck under them. I have some mounds of dirt that the mower often gets stuck on too. If the front wheel gets propped up for almost any reason, this mower will stop working. A tree root is enough for it to halt and make you attend to it. If that's not enough, if you don't do it quick enough It forgets where it's mowed and makes you start the whole map over. It gets worse when it's dark.

Where to buy: Mammotion.com
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Biweekly
Level of Expertise: Beginner
Great Purchase Decision

Best purchase of the year. The mini works fantastic and was extremely easy to set up. I would highly recommend Mommotion to anyone looking at purchasing a robotic mower.

Where to buy: Mammotion.com
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Weekly
Level of Expertise: Expert
Excellent product

Setup was very simple. The mower does an excellent job even exceeded the runtime on one charge. I have a steep hill, it climbs up without any issues.

Where to buy: Mammotion.com
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Daily
Level of Expertise: Intermediate
Mammotion Repair Service Is a Mess – Delays, Refurb Swap, No Warranty Extension, and No Ship Date

I’m beyond frustrated with Mammotion’s so-called repair service. After my LUBA AWD 5000 threw Error 115, I contacted support expecting a proper fix or a new replacement. Instead, I was offered a refurbished LUBA 2 AWD 5000—not a new unit, and definitely not a repair.

It took days of emails and chats just to get that offer. I had to push for options before they even mentioned the refurbished unit. And despite all the delays, they refused to extend the warranty, saying the replacement would only be covered under the original terms. That’s unacceptable when you’ve already lost time and confidence in the product.

Now here’s the kicker: after agreeing to the refurbished LUBA 2 AWD 5000, they told me they have no idea when it will ship. Seriously? After all this, they can’t even give a timeline? And just when I thought it couldn’t get more confusing, they suddenly say they now have a refurbished LUBA AWD 5000 in stock and ready to ship.

So now I’m stuck choosing between:

A refurbished LUBA 2 AWD 5000 with no ship date, or

A refurbished LUBA AWD 5000 that’s ready to ship, but not the upgraded model they initially offered.

No warranty extension. No clear communication. No accountability.

If you’re considering Mammotion, think twice. Their support is slow, their repair process is vague, and their customer care is nonexistent. You pay for a premium product and end up with a refurbished mystery box and a lot of waiting.

Where to buy: Mammotion.com
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Biweekly
Level of Expertise: Intermediate
Doing the Job

My Luba Mini is mowing the ditches in front of my house with no issues. It save me a lot of hard work.

Where to buy: Mammotion.com
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Daily
Level of Expertise: Beginner
Loving It

So far I am enjoying the quality of the mowing and I am totally shocked how well this mower stripes the yard.

Where to buy: Mammotion.com
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Weekly
Level of Expertise: Intermediate
Love my Luba

I upgraded to a Luba 2 from my Landroid M. Wow! What a difference! Luba 2 took about an hour to set up and she has mowed my lawn 7 times so far without getting stuck, without creating ruts, and left beautiful straight lines in the grass. Even though the recommendation to clean the blades is monthly, I’ve been giving them a quick brush off after every mow. My yard looks beautiful. I couldn’t be happier.

Where to buy: Mammotion.com
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Weekly
Level of Expertise: Intermediate
Almost Perfect

Almost perfect
Great mower but the app can use some work. Work on the APP, Mammotion!

CONS:
-weak Bluetooth. I have to keep re-connecting to the mower for it to display on the app. You can't be too far from it.
-can't merge areas for a seamless cut. It goes around the perimeter of when it's done with each area and the stripes get broken and aren't continuous.
-can't customize settings per area-- height, angle, etc.
-can't create areas and no-go zones from the app without driving the mower around those spots. I can do this easily with my RoboRock vacuum.

PROS:
-very quiet
-saves so much time and energy
-great even cuts
-lawn is always presentable
-RTK antenna works great and positioning is very accurate
-Handles slopes very well

Where to buy: Mammotion.com
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Weekly
Level of Expertise: Beginner
Does a decent job

Have had the mower for a few weeks now. It does great at some things and not so great at others. It had rained before the first mow and this resulted in a lot of the grass being pushed down on its side rather than consistently cut. The wheels also collected an amount of mud and I had to clean them off during the mow because the mower was having a hard time driving up a mild slope in the yard with wet wheels/mud. The set up is fairly straightforward once you get the RTK in good positioning. The app is easy to use.
I'm still hopeful that future mows may go better than the first and plan to wait until the yard is dry with no mud before future mows.

Where to buy: Mammotion.com
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Usage Frequency: Biweekly
Level of Expertise: Intermediate
Luba 2 AWD 5000HX

I’m genuinely impressed with the Luba 2 AWD 5000HX—it performs far better than I expected. I have a large property with some intricate areas to navigate, and despite limited cell and satellite coverage, the mower consistently reaches all parts of my yard without getting lost. Its reliability and coverage are outstanding.